We respect your privacy and aim to collect only the information reasonably needed to operate our digital pattern store.

1. Information We May Collect

  • Contact information such as your name and email address.
  • Billing and order information required to process a purchase.
  • Account information if you choose to create an account.
  • Technical data such as IP address, browser type, device information and website usage data.
  • Messages you send to customer support.
  • Marketing preferences if you choose to subscribe to promotional communications.

2. How We Use Your Information

  • To process orders and provide access to purchased digital downloads.
  • To send order confirmations, download information and important service messages.
  • To provide customer support and resolve technical or payment issues.
  • To maintain website security, prevent fraud and protect our business and customers.
  • To understand website performance and improve our products, content and user experience.
  • To send marketing emails only where permitted and in accordance with your preferences.

3. Payments

Payment details may be processed by third-party payment providers used at checkout. We do not need to store your full card details when payment is handled directly by those providers. Their handling of payment information is subject to their own privacy and security practices.

4. Cookies and Similar Technologies

Our website may use essential cookies for functions such as shopping-cart operation, login sessions and checkout. We may also use analytics, performance or marketing technologies where permitted. You can manage non-essential cookies through available cookie controls or your browser settings.

5. Sharing of Personal Information

We do not sell your personal information. We may share limited information with trusted service providers when necessary to operate the store, including website hosting, payment processing, email delivery, analytics, security, fraud prevention and customer support.

We may also disclose information when required by law, to respond to a lawful request, or to protect the rights, security and integrity of CrochetTutorial.net and its users.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including order administration, customer support, accounting, fraud prevention and legal obligations. Retention periods may vary depending on the type of information and applicable law.

7. International Customers

Because CrochetTutorial.net may serve customers in different countries, service providers may process information in jurisdictions outside your own. Where required, reasonable safeguards should be used for international data transfers.

8. Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of or restriction on the use of your personal information, and to object to certain processing or withdraw marketing consent.

To make a privacy request, email contact@crochettutorial.support. We may need to verify your identity before completing certain requests.

9. Children’s Privacy

Our store is intended for people who are legally able to make online purchases. We do not knowingly seek to collect personal information directly from children for the purpose of selling digital products.

10. Security

We use reasonable administrative and technical measures to protect customer information. However, no internet service can guarantee absolute security, and customers should also protect their passwords and devices.

11. Changes to This Policy

We may update this Privacy Policy when our services, technology or legal obligations change. The current version should always be published on this page with an updated revision date.

12. Contact

Privacy questions and requests can be sent to contact@crochettutorial.support.